Frequently asked questions
Got questions? We’ve compiled answers to the most common queries about our tree care services, from permissions and planning to waste removal and emergency work. If you don’t see what you’re looking for, our team is always happy to help.
Your Questions Answered
Find quick answers to common questions about our services, safety, and processes.
Do you take all the waste away?
We only remove arising’s from our own tree work. Any additional waste, rubbish, or materials not generated by our procedure will not be removed.
What happens to the stump chippings?
Stump grindings are usually left on-site as they break down naturally.
Will my neighbours be affected?
Only if access is needed to their garden or branches overhang. Please let them know before we arrive.
Do I need permission for tree work?
Some trees are protected by TPOs or sit within Conservation Areas. In these cases, approval from the Local Planning Authority is required.
Can you help with applications?
Yes. We can submit all necessary paperwork on your behalf — just ask during the quotation.
Are you fully insured?
Yes. We hold comprehensive, industry-approved insurance, including £10m public liability insurance and £10m employer’s liability insurance. Copies of our insurance documents can be provided on request.
How do payment and invoicing work?
All payments are made via invoice, which will be raised and sent once the work has been completed to your satisfaction.
Why Work With Us?
We combine expert tree care, safety, and professionalism with a local, customer-focused approach. Whether it’s routine maintenance, emergency work, or specialist advice, we deliver every service with care, quality, and respect for your property and the enviroment.
Call us today
01403 586088